Main responsibilities

• Ensure functional support, diagnosis and treatment of Tickets that may arise from Primavera solutions implemented mainly in the Accounting area with customers and partners
• Clarify issues related to the implementation and use of Primavera software
• Carry out diagnostics and support the reconfiguration of solutions if necessary, for the normal functioning of the software
• Support and train users on systems and software

Main responsibilities

• Install Hospitality or Digital Signage solutions developed by the company.
• Participate in solution testing tasks, in a controlled environment, reporting errors and/or points for improvement.
• Provide technical support, remotely or in person, for installed solutions.
• Creation of content and demonstration scenarios.
• Provide remote or in-person training on the solutions belonging to the portfolio.
• Creation of documentation for installed solutions or user manuals.
• Fix equipment (TVs) to walls, ceilings and other surfaces, in accordance with installation specifications and customer requirements, using tools (electric or non-electric) and equipment indicated for the tasks.