Company Overview:

Lazer Telecom is a leading telecommunications company providing high-speed internet and communication services to customers across the Algarve.

We are hiring an IT manager/Network engineer to join our growing team.

The individual selected for the role of IT manager will be looking after the IT network crucial to our business as ISP.

The role requires outstanding know-how and experience in IT networks being FTTH, HFC and Wifi, as well as systems administration.

Role and Responsibilities:

• Maintain accurate records of networking connections and configurations;
• Troubleshoot network problems remotely with the field technicians;
• Support corporate customers on their IT challenges and propose solutions;
• Improve on the available tools and always look to improve and optimize procedures;
• Plan and design IT networks, and support technician on its execution;
• Support sales team on achieving a viable and cost effective solutions to customers;

Requirements:

• Master’s degree in IT or Telecommunications Engineering CCNA (preferred)
• Ability to Work as a team
• Ability to self-motivate
• Fluent English
• Software development abilities preferred (PHP,Javascript,C,Bash)
• Excellent Networking skills
• Excellent system administration skills
• Strong problem solving and communication skills

Location: This position is onsite based in Loule, Portugal

RESPONSIBILITIES AND RESPONSIBILITIES

• Technical Responsibility for the Administration of Network and Security Systems;
• Design Network and IT Security Solutions;
• Management, maintenance, monitoring, and failure analysis of network devices and systems (Firewalls, VPN, WLAN infrastructures, Switches/Routers, NAC);
• Ensure the best performance and security of systems.

REQUIREMENTS AND QUALIFICATIONS

• Mandatory Requirements:
• Degree in IT or similar;
• Professional experience in information security and network systems;
• Experience in project management;
• In-depth knowledge of security trends and tools;
• Advanced knowledge of IT infrastructure, such as network technology, operating systems and server systems;
• Knowledge of ITIL;
• ISO27001 Certification Knowledge

RESPONSIBILITIES AND RESPONSIBILITIES

• Create user manuals, installation guides, documentation and other technical materials;
• Gather technical information from engineers, programmers and other experts and transform it into clear and understandable language for the target audience;
• Manage the lifecycle of technical documentation, including editing, reviewing and updating existing materials;
• Work closely with Engineering and Product Development departments to ensure documentation is accurate and up to date.

REQUIREMENTS AND QUALIFICATIONS

• Software development background;
• Experience in leadership and coaching (minimum 2 years);
• Experience in agile transformation in start-ups;
• Solid knowledge of different agile methodologies and when they should be applied;
• Knowledge of docuSaurus (preferred);
• Knowledge of Git (preferably);
• Basic knowledge of HTML, CSS and Javascript;
• Fluency in English.

We are looking for a Connectivity Partner Analyst for our department.

RESPONSIBILITIES AND RESPONSIBILITIES

• Respond directly to the Connectivity Partner Manager;
• Responsible for managing the partner integration project in the Development Support and Technical Certification phases;
• Provide technical support for integration projects for the various Omnibees APIs;
• Carrying out Scenario Tests and Technical Certification of Partners in the Certification environment;
• Identify problems effectively, escalating to other teams when necessary;
• Participation in meetings with certification partners to clarify doubts;
• Analysis of logs from a technical perspective, reporting the point of failure to the development team or to the partner that is carrying out the development, when necessary;
• Assisting teammates in their day-to-day activities;
• Update of technical documentation for APIs;
• Technical support in meetings with other departments and team training;
• Support for testing new functionalities in the certification environment;
• Carrying out internal tasks to organize and improve team flows;
• Participation and support in meetings with partners;
• Execution of scripts in the certification environment;
• Updating data in Omnibees CRM;

Responsibilities:

- Construction management

- Planning and preparation of work

- Management of human and material resources

- Control of costs and payments

- Support for budgeting

Responsibilities:

• Analysis, design, development and implementation of projects
• Maintenance and development of modules in the areas: corrective, preventive, adaptive and evolutionary
• Carrying out 2nd level support activities

Main Functions and Responsibilities:

• Detect and resolve hardware and software problems. Install and configure IT Systems (hardware and software).
• Carry out equipment inspections.
• Travel to the customer's residence/headquarters to provide assistance services.
• Deliver equipment to customers.
• Make cables, extensions and other conductors, based on instruction manuals, creating ways to facilitate the use of the equipment

Candidates must meet the following requirements:

• Degree in Computer Engineering or similar;
• Knowledge of relational databases (preferably SQL Server);
• Knowledge in the area of ​​software development methodologies;
• Minimum 2 years of experience in C# development;
• Good knowledge of HTML5, CSS3, Javascript;
• Knowledge of React and Bootstrap;
• Knowledge of AngularJS, Typescript and React Native is valued;
• Proactivity, team spirit, organizational and learning capacity.

Candidates must meet the following requirements:

• Degree in Computer Engineering or similar;
• Knowledge in the area of ​​software development methodologies;
• Good knowledge of HTML5, CSS3, Javascript;
• Knowledge of React and Bootstrap;
• Knowledge of AngularJS, Typescript and React Native is valued;
• Proactivity, team spirit, organizational and learning capacity.

Main Functions and Responsibilities:

• Interpret customer needs through participation in meetings;
• Carry out requirements gathering and functional analysis, in accordance with the methodology defined for the project;
• Prepare and keep the technical documentation of the project updated, such as the requirements specification document, minutes of meetings, training;
• Good coordination with the client, project manager and technical teams;
• Analyze and monitor change requests and clarify doubts with the customer.